Viaplay Channel - Can’t Find
I can’t find Viaplay Channel on the Roku Streaming Store (UK) Viaplay confirmed it’s available as do Roku Can anyone advise here? 4K Streaming Stick (2021) and Streambar
Forum Discussion
Hi Jackoptfc,
A warm welcome here in the Roku Community!
We will be more than happy to assist you further with this concern that you have with the Via Play channel since you can't find it. Please check out this support article here on how to add channels to my Roku streaming device.
Let us know how it works, and we will continue to assist you further.
Thanks,
John
hi John
the app I’m looking for doesn’t exist in the Roku Store anymore. I’ve got Viaplay looking into this from their end and sent across other users on forums with the same issue, but no one at Roku is aware of any problems yet?
Find attached screenshot of app not found in Roku store, same thing happens directly on device, and Viaplay website no longer showing Roku as a supported streaming device
Hi Jackoptfc,
Thank you for updating us here in the Roku Community!
As we are replicating this channel right here on our end, we can't see it. Please check out this support article here on why a channel is no longer available on my Roku streaming device.If you need anything else, please let us know.
Best regards,
John
RokuJohnB here is another use from December 2023 who removed the app and when searches for it they can’t find it - the same as me - it’s not there. You also replied to this one
is there anyone working at Roku who can look into it?
to confirm, I am in the UK, I have tried on two devices as well as on browser
in the UK on devices, it’s a streaming store you download the apps from, whereas from some articles I can see the US has a Roku Channel where premium channels can be added. The Roku channel in the UK is not like this
https://community.roku.com/t5/Solving-playback-issues/Viaplay-channel-not-working/td-p/932774
At Viaplay’s website:
I see: “Subscribe through Roku. Add Viaplay to your Premium Subscriptions on The Roku Channel with either a monthly or yearly subscription.”
Have you tried looking within the The Roky Channel?
Hi John,
you have sent me US links but I am in UK - could this be the reason? The list of supported devices I have sent above refers to UK and doesn’t include Roku (although both Roku and Viaplay help assure me it is!)
