Forum Discussion

Jackoptfc's avatar
Jackoptfc
Binge Watcher
2 years ago

Viaplay Channel - Can’t Find

I can’t find Viaplay Channel on the Roku Streaming Store (UK)

Viaplay confirmed it’s available as do Roku 

Can anyone advise here?

4K Streaming Stick (2021) and Streambar

20 Replies

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      Hello! Jackoptfc,

      Welcome aboard to the Roku Community!

      Thank you for reaching out to us. We're pleased to assist.

      Viaplay is now available through Roku on all Roku devices that can be updated to the latest Roku OS version. Download the Viaplay app from the Roku Channel Store to get started. You can create a user account and obtain a Viaplay subscription directly on your Roku device.

      Thanks,

      Arjiemar

      • Jackoptfc's avatar
        Jackoptfc
        Binge Watcher
        2 years ago

        It’s simply not there when searched for.. 

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Jackoptfc,

    A warm welcome here in the Roku Community!
    We will be more than happy to assist you further with this concern that you have with the Via Play channel since you can't find it. Please check out this support article here on how to add channels to my Roku streaming device.

    Let us know how it works, and we will continue to assist you further.

    Thanks,

    John

    • Jackoptfc's avatar
      Jackoptfc
      Binge Watcher
      2 years ago

      hi John

       

      the app I’m looking for doesn’t exist in the Roku Store anymore. I’ve got Viaplay looking into this from their end and sent across other users on forums with the same issue, but no one at Roku is aware of any problems yet? 

      Find attached screenshot of app not found in Roku store, same thing happens directly on device, and Viaplay website no longer showing Roku as a supported streaming device