Forum Discussion

glennh3365's avatar
glennh3365
Channel Surfer
3 years ago
Solved

USA Network's shows are inaccessible

I can't access shows on USA. When I select a show, it simply puts me back on the Roku home screen. I went through the activation steps, which, by the way, you have to go to NBC, not USA, to find the screen for the activation code.

  • glennh3365 

    USA is owned by NBCUniversal, so the part about getting the code from them makes sense.

    If the app loads, and allows you to authenticate (all NBCUniversal apps must use the same provider for authentication), but the app crashes when you go to play a video, you should reinstall the app.

    1. Remove the app
    2. Reboot the Roku
    3. Reinstall the app

    Don't skip a step, nor do the steps in any other order. Gotta be all three in that order.

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  • DBDukes's avatar
    DBDukes
    Community Streaming Expert

    glennh3365 

    USA is owned by NBCUniversal, so the part about getting the code from them makes sense.

    If the app loads, and allows you to authenticate (all NBCUniversal apps must use the same provider for authentication), but the app crashes when you go to play a video, you should reinstall the app.

    1. Remove the app
    2. Reboot the Roku
    3. Reinstall the app

    Don't skip a step, nor do the steps in any other order. Gotta be all three in that order.

    • HDMIGuy's avatar
      HDMIGuy
      Roku Guru

      Louiecottingham How are you trying to access USA Network?  An app or part of a streaming service like YouTubeTV?  We need more information.  Also exactly what is happening app will not load, etc...