Forum Discussion

Michael76's avatar
Michael76
Newbie
12 months ago
Solved

Updating over and over and will not function

My Roku I just opened keeps updating over and over 

App playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    12 months ago

    Welcome to the Roku community, Michael76!

    We can see that you're experiencing an issue with the Roku device, and we're here to help.

    In this case, please try restarting both the Roku devices and the internet router. Also, provide the information Anonymous mentioned above in the thread and the troubleshooting steps you have taken, so we can better assist you.

    We look forward to hearing from you and looking closely into this issue.

    Best regards,
    Jharra

  • Anonymous's avatar
    Anonymous
    12 months ago

    Michael76 

    Going to need a lot more info for anyone to help you. The exact name of your ROKU and the model number. Also, a more detailed description of the problem.

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Community Moderator
    12 months ago

    Welcome to the Roku community, Michael76!

    We can see that you're experiencing an issue with the Roku device, and we're here to help.

    In this case, please try restarting both the Roku devices and the internet router. Also, provide the information Anonymous mentioned above in the thread and the troubleshooting steps you have taken, so we can better assist you.

    We look forward to hearing from you and looking closely into this issue.

    Best regards,
    Jharra