Updated Newsmax App Will Not Open
Let me preface to say I know this isn't a Roku issue but a Newsmax one. This is happening on the Roku platform tho so this is the only place I know to post of it... Yesterday I got the new app & wa...
Forum Discussion
1) Installed newsmax+ on roku. Tried an update, says it's the most recent version.
Build 5.0 V1
2) Start app. Click on play. Get message "You have been signed out (code(errorcode))"
3) Click on "more info". Asks for my _roku_ login name and password which fails.
4) I _know_ my login name is good as I can check it directly on the roku.
5) So I select "forgot password" so that it will e-mail me a way to update the password.
And it says the e-mail is invalid, which I absolutely know is not correct. It IS a valid
e-mail and it IS the e-mail of my roku account.
Larry Wasserman
I have to enter my password every time I select Newsmax Plus
I get Start app. Click on play. Get the message "You have been signed out (code(error code))"
Hi nluther,
A warm greeting from the Roku Community!
We're sorry to hear about the experience with the Newsmax Plus channel. We may know when the issue started. Are you accessing the channel directly through the standalone or The Roku Channel? In addition, can you please specify the troubleshooting steps you have taken so far to try to resolve the issue?
With more detailed information, we'll be able to further assist you.
All the best,
Chel
