Updated Newsmax App Will Not Open
Let me preface to say I know this isn't a Roku issue but a Newsmax one. This is happening on the Roku platform tho so this is the only place I know to post of it... Yesterday I got the new app & wa...
Forum Discussion
Today, 11/7/2023, Newsmax continues to experience issues. Samsung TV's, and LG TV show sporadic error codes with regards to Newsmax Plus. The error codes will say Error Cod {error code}. Or it will tell you that you are signed out and need to sign in again. Or it will say "Something Went Wrong". Calling Newsmax at the customer service number will get you to a menu. Ultimately you will not be able to talk to a customer support representative. You will have the option to leave a voicemail. I have done this since November2. They have not called me back.
This is the absolute worst rollout of any updated software program. The management and programmers, IT, and all involved with this fiasco should be fired. Period.
This is NOT Roku's fault. Complete onus goes to Newsmax.
Solution for making the Newsmax plus login sticky is probably found
and is working so far for me. In the options to login will be shown a
selection to login using your email for usual Roku login or to use
a different email and select the option to use a different email
but then enter the email used for your Newsmax plus subscription
and fill in the password associate with your Newsmax plus subscription.
So far for the brief time of testing I have done this makes the login
sticky. It is not prompting for login after closing the app and/or
returning to the Home menu thumbnails and using another app
like Amazon Prime, not prompting for another login. If it does
prompt for another login I am hopeful it will return to the option
to login using the default email login for Roku, and again choose
the use a different email to get the saved password for the
alternate email. In my case it is the same email as for Roku
but of course the Newsmax plus app password is different.
I am hopeful this is the fix for the non-sticky password issue.
