Updated Newsmax App Will Not Open
Let me preface to say I know this isn't a Roku issue but a Newsmax one. This is happening on the Roku platform tho so this is the only place I know to post of it... Yesterday I got the new app & wa...
Forum Discussion
After subscribing I watched NewsMax+ all weekend long. Now this morning 11/6/ 23 the channel will not come on. Just a white and then a gray screen. I reloaded the App on my TV and no change. Watching NewsMax+ on my computer all is OK. What is the problem?
Same here! We purchased the subscription over the weekend and it was working fine. Today just getting a white/gray screen. Ridiculous.
Confirming reports the Newsmax plus app has completely crashed.
When a new login attempt is made it rejects authentic credentials.
A complete fiasco of a rollout is what has been done by Newsmax.
A buggy app that does not work is what people got for their paid
subscription. The waste of time troubleshooting is an unaffordable
nuisance to customers who value their time more than Newsmax
values its subscribers.
Here's what I see when opening the Newsmax app:
1) The Newsmax logo appears for up to a minute, then a black screen with "Loading" then the Roku home screen appears.
or
2) The Newsmax logo appears for a couple seconds, then "blinks" and the logo returns. After a few more seconds "Loading" appears then a blue screen with the choices down the left side. Then a large Newsmax logo with "Watch Live Now" and a hilighted "Play" button.
3)Selecting the "Play" button gives a black screen with the "waiting" circle for several seconds, then "Source Unavailable - Something went wrong while trying to load the stream. Content unavailable while trying to load the stream. We're sorry." with a highlighted "Try Again" button. Selecting the button results in the same "Content Unavailable" screen..
This is a change from yesterday when the final screen was "You have been signed out (Code {errorCode})" and a "More Info" button. Selecting the button took you to a Newsmax signon screen asking for user id and password. Entering same opened the app normally. Of course needing to enter password every time is unacceptable, especially if you've got a long, random password.
I have 2 Roku TV setups. Having to relogin and supply username/pswrd everytime is NOT acceptable! Does anyone know how to keep ROKU/NewsMax 'saved' so as to not have to do this?
It’s working now 11/7. No issues
