Updated Newsmax App Will Not Open
Let me preface to say I know this isn't a Roku issue but a Newsmax one. This is happening on the Roku platform tho so this is the only place I know to post of it... Yesterday I got the new app & wa...
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Like many others, I wasn't able to view the new Newsmax+ for the last 2 days after subscribing/paying, searching for a new "plus" app, updating the existing app, looking for a login/subscriber code entry, deleting and re-installing the app, power cycling the Roku, etc. NOTHING worked and it was extremely frustrating and disappointing that Newsmax didn't do a better job of rolling this out and, most importantly - communicating.
Just a little while ago I hit the "*" button and selected "Check for updates" for the *existing* Newsmax Roku app - lo and behold it began updating and when I invoked the app again I got a Login prompt, entered the credentials I used to subscribe and voila! - it worked exactly as I expected 2 days ago.
I must say the new Roku app does seem improved and the look and feel is better - I hope the issue is now resolved for everyone and we can now just get back to enjoying what is probably still the best news source available (now that it is actually "available"). Next on my wish list: a commercial-free paid version (I for one would pay $20+ a month for this).
It took 2 days to get Newmax+ working on Roku. Now the problem is every morning we need to login to Newmax+. What a pain. When are they going to fix it so the logon remains like all other apps in Roku. Very frustrating.
Bug Report is confirmed for the NewsMax plus app that times out a login
and requires the password to again be manually tediously entered to reopen.
Customer service has been notified but so far no response. When a fix is
released it will likely require another update and yet another manually
entered password. Whatever IT person has provided roll out for the
NewsMax plus should be fired because the roll out is a disaster.
People worry about premature reliance on artificial intelligence
and excessive automation, not as concern caused by any aversion
to technology that is actual progress or a genuine improvement.
People recognize absence of quality for technology that is faulty.
And this Bug Report is a perfect example how master minds can
get it wrong what is advertised as an upgrade but is buggy trash
that lets everyone know they are the beta tester who was never
told they volunteered to be a guinea pig in a science experiment.
It is very frustrating to keep logging in! I can't change channel and go back to Newsmax+. I hope this gets fixed!
My Newsmax+ app on Roku is totally useless since Thursday. Tried online chat, email and messaging (asking for a phone call) to Newsmax. Tomorrow I will contact my credit card company requesting a refund for the year I've paid. They are inept and negligent.
