Update to 12.5 killed Xfinity
Have 3 tvs hooked up to Roku's and within minutes after the Roku upgrade to 12.5, Xfinity loops and quits and goes back to the home screen. Please help. I also cannot go back to an earlier software...
Forum Discussion
Ugggghg this is horrible. Did they give an eta on repairing
Stuck in some loop 😡
Stuck in same loop with Brand new Roku TV. Xfinity says Roku has contacted them and let them know that Roku has a problem with the app and Roku is trying to fix it.
I’m glad to hear that Roku is finally getting after Xfinity regarding the performance of their app on the Roku platform. I’ve had all sorts of issues with the Xfinity app for months but nothing was done to address the issues. Issues ranging from audio/video out of sync, mini-guide not working, and the latest issue is the channel I punch in goes to a totally different number. Example: I punch in 703, and it goes to 1003. Same network, just a different number. It’s frustrating because I had the channels pretty much memorized.
Hi Community users,
We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.
Best regards,
Roku Community Team
