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Jrdoa's avatar
Jrdoa
Reel Rookie
2 years ago

Update to 12.5 killed Xfinity

Have 3 tvs hooked up to Roku's and within minutes after the Roku upgrade to 12.5, Xfinity loops and quits and goes back to the home screen.  Please help.  I also cannot go back to an earlier software version.  1 ultra and 2 sticks.  

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  • Jrdoa's avatar
    Jrdoa
    Reel Rookie

    I called Xfinity and they are having issues with their app.

    • Kaykay1's avatar
      Kaykay1
      Newbie

      Ugggghg this is horrible. Did they give an eta on repairing 

    • Jrdoa's avatar
      Jrdoa
      Reel Rookie

      I got a text in the middle of the night from Xfinity that this was resolved and it's not.  Same issue.  No Xfinity.

  • Same, started last night. Between that and the audio fluctuations I'm so sick and tired of it. Have not had a decent night of watching the stream app on Roku for now exactly 1 year. 

    • leeabowers's avatar
      leeabowers
      Newbie

      I'm having the same problem.  Any news about when it will be resolved?

      • Malena's avatar
        Malena
        Channel Surfer

        I haven't found any.  Wish they'd hurry up.

  • Same issue here on my roku device the Xfinity opens then closes immediately.