Forum Discussion

SirMatthewKBE's avatar
SirMatthewKBE
Binge Watcher
11 months ago
Solved

"Up Next" on Hulu shows up way too early, dimming screen

Hi.  I have tried to rectify this issue by restarting, checking for updates, etc., and nothing worked.  I am using a Roku Ultimate.  Just today, the "up next" (autoplay is ON), shows up about 2-3 min...
app playback
  • RokuCarly's avatar
    RokuCarly
    11 months ago

    Welcome to the Roku Community, SirMatthewKBE!

    Thanks for informing us about the display issues you're currently experiencing on the Hulu app during playback. We'd like to help you contact the right Support for an issue like this. 

    If this issue is limited to the Hulu app's content, we advise you to reach out directly to the channel provider. They are responsible for managing and maintaining their app on the Roku streaming platform independently, and they'll be best equipped to assist you.

    You may reach them here: Hulu Support

    We hope this will be sorted out soon.

    Best regards,
    Carly

RokuCarly's avatar
RokuCarly
Community Moderator
11 months ago

Welcome to the Roku Community, SirMatthewKBE!

Thanks for informing us about the display issues you're currently experiencing on the Hulu app during playback. We'd like to help you contact the right Support for an issue like this. 

If this issue is limited to the Hulu app's content, we advise you to reach out directly to the channel provider. They are responsible for managing and maintaining their app on the Roku streaming platform independently, and they'll be best equipped to assist you.

You may reach them here: Hulu Support

We hope this will be sorted out soon.

Best regards,
Carly

SirMatthewKBE's avatar
SirMatthewKBE
Binge Watcher
11 months ago

Thanks.  I was afraid that would be the answer.   "Hulu Support" appears to be an oxymoron.  🙂