Forum Discussion

bobwhitejonz's avatar
bobwhitejonz
Newbie
5 years ago

Unwanted Channels being added without permission

Roku is adding channels to my home screen I did not add, nor do I want.  This includes premium channels like ESPN+ and shopping only channels like JTV.  Had I known they were going to do this when I ...
leefi1's avatar
leefi1
Binge Watcher
5 years ago

This is really annoying, I have complained about it before, to no avail. I am really annoyed with Roku.

Scubanate's avatar
Scubanate
Newbie
3 years ago

You are absolutely right! I am getting really sick of it also.

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi Scubanate,

    Welcome to the Roku Community. 

    Thank you for reaching out to us regarding unwanted channels being added to your Roku without your permission. How many devices are linked to your Roku account? Note that when you add an app to your Roku device, you’re actually adding it to your Roku account. As a result, the app will automatically be added to all Roku devices linked to your Roku account.

    If you still do not recognize who added the channel, as suggested by renojim, you may want to consider adding a PIN to your Roku account. This can help prevent channels from being added without your knowledge, and you can share the PIN only with those whom you authorize.

    Keep us posted on what you find out.


    Regards, 
    Nimfa