Forum Discussion

bobwhitejonz's avatar
bobwhitejonz
Newbie
5 years ago

Unwanted Channels being added without permission

Roku is adding channels to my home screen I did not add, nor do I want.  This includes premium channels like ESPN+ and shopping only channels like JTV.  Had I known they were going to do this when I ...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

fjturner1968

Thanks for the post.

If you are experiencing an issue with a channel and are getting a message stating that the channel is unable to load from the network, we believe this issue is resolved on this thread: https://community.roku.com/t5/Channel-Issues-Questions/Error-Can-t-run-channel-Prime-Sling-amp-bunch-of-others/m-p/720487/highlight/true#M89979

In order to apply the latest fix please follow the instructions below to manually check for a software update.

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System.
  4. Select System update.
  5. Select Check Now to manually check for updates.

Please keep us posted what you find out.


Thanks,
Danny

leefi1's avatar
leefi1
Binge Watcher
4 years ago

WE are not all stupid. I check for updates frequently, and restart the system regularly. STILL Roku adds stations exactly as described by EVERY ONE OF US! We are not involved. No matter how often Roku explains that this can't happen and someone must have access to our devices, it still is happening. ROKU controls my devices. I use their products and they use us. 

  • Strega's avatar
    Strega
    Roku Guru
    4 years ago

    leefi1I see you've been complaining about this for nearly a year, but I don't see if you've said you've tried a screen saver without ads.  I switched to one of the Roku clock screen savers when this happened to me about 4 years ago and it hasn't happened again since.