Forum Discussion

4 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    29 days ago

    Try doing a system restart or unplug your device from power for 60 seconds.

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      29 days ago

      Thanks for chiming in, Eloiseanchondo4​!

      We see that you are experiencing issues with the Univision app, and we're here to help!

      Can you share what error message you are seeing when trying to stream it? Also, any troubleshooting steps you have tried so far?

      In the meantime, you can get tips here on fixing these issues.

      Please keep us posted!

      Roku Community Team

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    5 months ago
    Welcome to the Roku Community, Edwinsiana!

    Thank you for informing us about your issue with the Univision app. I’m here to assist you!

    Here's what you can do...

    1. Update the Channel:
      - Highlight the Netflix app.
      - Hit the star (*) button on your Roku remote.
      - Choose "Check for update."
    2. Restart Your Roku Device/TV
    3. Uninstall and Reinstall the App
    If that doesn't resolve the issue, you can reach out to the channel provider for further assistance.

    Cheers,
    The Roku Community Team