Forum Discussion

Mulsovia's avatar
Mulsovia
Reel Rookie
12 months ago
Solved

Unable to stream or loading issue with The Chosen channel

The app is not working at all on my Roku TV as promised.  Not only does the TV not respond to the app, it won't even cast from my phone's The Chosen App.  I don't know whose dropping the ball, but so...
App playback
  • RokuTakashi's avatar
    RokuTakashi
    12 months ago

    Hi, Community users.

    We appreciate your post regarding the current issue you've encountered with the Chosen channel.

    Please be informed that the channel provider of The Chosen channel is aware of the issue and is working on an update to resolve it. Once the channel provider releases more details about the official app update, we'll follow up on this thread.

    For more information, you can contact the channel provider at The Chosen TV Support

    Please keep us posted and we'll continue sharing feedback with the channel provider to help investigate this issue.

    Best wishes,
    Kash

Laura17's avatar
Laura17
Newbie
12 months ago

We were told in the video by Dallas Jenkins if we had any problems with the app to email app@The Chosen.tv  but I had no luck there, so I hope it gets fixed by Thursday's episode.  I had no problem downloading the new app but it doesn't work very well on either of my TV's, wish they had just stayed with the old app.  Missed some of tonight's episode because of the new app, not a real happy camper.

Neeniebug11's avatar
Neeniebug11
Newbie
12 months ago

This is an issue that should have been addressed.  We are excited fans of The Chosen, got home from Mass last night to watch it, with horrible, irritating issues.  We finally realized we could watch on YouTube so we did that.  The. Dallas comes on after to say if you didn’t watch Episode 1 on the Chosen App, you missed something.  Well, we would like to but there is an issue.  What did we miss?  I am beyond disappointed.!  FIX THIS ISSUE!

  • AngFill's avatar
    AngFill
    Reel Rookie
    12 months ago

    Installed The Chosen app, created account, signed in, episodes still locked. When I choose episode 1 of Season 4 message instructs me to sign in, I log out and do it all again. I noticed that the Version is 2.1 but says it’s up to date when I choose to update the app. ADVICE?

    • Darrell658's avatar
      Darrell658
      Newbie
      11 months ago

      I found a work around … change settings to 1080p and it works for me

      • Gracie6's avatar
        Gracie6
        Newbie
        20 days ago

        Where can I find these settings? I’d like to give it a try.

  • Joeyb1000's avatar
    Joeyb1000
    Channel Surfer
    12 months ago

    Any luck? I registered, again to watch Season 4 but I keep getting kicked out of the app and the episodes are locked.

    • Ctluther's avatar
      Ctluther
      Channel Surfer
      12 months ago