Forum Discussion

AnimeFan1985's avatar
AnimeFan1985
Reel Rookie
3 months ago

Unable to resinstall the YouTube app

It was working fine last night. And it was working earlier today. Is currently 8:48 p.m. Central Time. I thought all was good. Then I tried to click on the app. But every time I would click on it, it kept telling me to check internet connection. But the other apps were working fine. It just kept doing it so I saw on Google to uninstall it. I uninstalled it now I cannot redownload it. It just tells me "cannot download YouTube". When I go to the actual Roku website it says that the YouTube app is installed, I don't understand? I checked for system updates, that didn't fix it. It is a Roku Express. 

Specs:

Model: 3930RW

app playback

2 Replies

  • AnimeFan1985's avatar
    AnimeFan1985
    Reel Rookie
    3 months ago

    Solved, used the roku app linked the device in the app and launched YouTube. It is working fine now. Yay hope this helps someone. 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      3 months ago

      Hi AnimeFan1985,

      We are glad to hear that you were able to fix the issue with your YouTube app not being able to reinstall on the Roku device.

      If you have any other Roku-related concerns, please don't hesitate to contact us again.

      For further Roku support, you can:
      • Create a post here in the Roku Community
      • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

      Cheers,
      Roku Community Team