Forum Discussion

Elise1's avatar
Elise1
Newbie
3 months ago

Unable to open paramount app

As of today, I am not able to open a few of my apps including Paramount +, Roku tv….
My connection is still strong, I tried to remove app and re-added , but in vain

Please help

2 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Welcome, Elise1.

    Thanks for reaching out!

    Have you tried rebooting the Roku device to see if it brings it back to its normal performance?

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Did the issue persist? Let us know so we can help out more!

    Roku Community Team

  • Does the message say it’s not available in your region?  Curious.