Forum Discussion

Jezzabree's avatar
Jezzabree
Newbie
10 months ago
Solved

Unable to log out of Paramount+

Same issue

  • RokuJharra-Q's avatar
    RokuJharra-Q
    10 months ago

    Hi, Jezzabree 

    Greetings from the Roku Community!

    We understand that you're having issues logging out of Paramount+. We're here to help!

    To proceed, if you subscribed to Paramount+ via Roku, follow these steps to log out:

    1. Open the Paramount+ app.
    2. Navigate to Settings > My Account > Sign Out.

    Alternatively, you can also log out by highlighting the Paramount+ channel on your Roku home screen, pressing the Star * button on your remote, selecting Manage Subscription, and then choosing Sign Out.

    Furthermore, contact Paramount Support for further assistance and clarification on this issue.

    Thanks,
    The Roku Community Team

4 Replies

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      10 months ago

      Hi, Jezzabree 

      Greetings from the Roku Community!

      We understand that you're having issues logging out of Paramount+. We're here to help!

      To proceed, if you subscribed to Paramount+ via Roku, follow these steps to log out:

      1. Open the Paramount+ app.
      2. Navigate to Settings > My Account > Sign Out.

      Alternatively, you can also log out by highlighting the Paramount+ channel on your Roku home screen, pressing the Star * button on your remote, selecting Manage Subscription, and then choosing Sign Out.

      Furthermore, contact Paramount Support for further assistance and clarification on this issue.

      Thanks,
      The Roku Community Team

      • jennross1525's avatar
        jennross1525
        Newbie
        5 months ago

        These solutions are not available options on the Roku TV if you're sharing the account under a different log in. There is no way to log out. I can log out  on my Sony android TV but not the Roku so it's not a problem with the functionality of the Paramount app itself.  It is a Roku issue.