Forum Discussion

Jp6197's avatar
Jp6197
Reel Rookie
2 years ago

Unable to block inappropriate home screen ads

Is there any way to block Home Screen ads that aren’t appropriate for children? I tried filtering ‘Sensitive ad content’ from the privacy menu, and I was unable to select a different ad by highlighting + using ‘*’ to open the Home Screen ad menu. 

The ad was on the Home Screen for hours and persisted power cycling the device. I finally did a factory reset which worked.

12 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Jp6197 

    For the Home Screen ads, highlight the ad and press the asterisk button on your Roku remote.  Select Hide this ad.

    Currently, can only filter/hide the ad on the Home Screen from appearing.

    • Jp6197's avatar
      Jp6197
      Reel Rookie

      Thanks for the response. I tried that before resetting the device but nothing happened when I selected the ad and pressed *. Based on other questions, some Home Screen ads can’t be suppressed. 

    • Jeremyhilton's avatar
      Jeremyhilton
      Binge Watcher

      The asterisk button does nothing on the ad for me. This is inexcusable for Roku not to have a setting for this especially when a lot of us have Roku setup on our kids TV's. 

      • Jp6197's avatar
        Jp6197
        Reel Rookie

        I agree. I finally took the plunge and ordered an AppleTV for our living room. I’ve used Roku exclusively for 10 years, but I guess it’s time to try other products. 

    • whyisrokusobad's avatar
      whyisrokusobad
      Newbie

      This no longer is being given as an option, and I changed my setting to screen out this topic, but it just won't go away.

      Any suggestions on a gaming consul or something else I could switch to?  Amazon has more ad content I would like to avoid (but it might target better?) and I don't think Netflix has a device for TV.

  • 06-02-2024 Edit: Still not happy about the ads. Roku's focus is obviously ad revenue, not customer satisfaction. I'm OUT.

    -----------------------------------------------

    Original post: This is a suggestion, not a rant.

    I am a very long time paying subscriber with 13 ongoing monthly premium content subscriptions: YouTube Premium, SiriusXM, Spotify, Hulu, Max, Prime Video, Paramount+, Peacock, AMC+, Netflix, Disney+, and ESPN.

    Roku should utilize this subscriber information and enable this type of user to disable any/all ad panels from their Roku service interface.

    I feel that being a paying subscriber to this many services entitles me to a completely ad-free viewing experience.

    Comments, suggestions?