Unable to Add Any Channels
Hello, As of today, I am unable to add any channels. I've tried 5-6. I can watch my existing channels, but can't add any new ones. I have the Roku Ultra, Model 4800X. I've tried a system reset an...
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Yea, I spoke to Roku Customer (No) Support. We spent almost an hour on the phone and got nowhere. The rep blamed it on a technical issue, so she was going to have to send me over to IT support. There I was told I would receive a call the following day with a solution. A week goes by and no word from them. In the meantime I was able to add channels via the Roku Channel Store online. After about 10 days the problem resolved itself and I haven't had any issues since. I've purchased a Fire TV Stick and have been impressed. The wife still prefers the Roku, so we are keeping both for now.
Thanks for the response!
I was able to figure out the problem, finally. After unplugging, waiting, booting a few times with no success, I figured I would try one more time, but this time I re-seated the SD card. Either that was the issue, or it was just a coincidence, but it worked!
That's a great idea about adding from the web. I didn't even think of that! Next time, if the SD reseating trick doesn't work, that will be my next move.
How do you repeat the SD card?
kathyn2kwx wrote:How do you repeat the SD card?
They said to re-seat. That means to remove the card and insert it again, ensuring it's inserted correctly and fully.
