Forum Discussion

brennb's avatar
brennb
Newbie
3 months ago
Solved

Unable to Access Howdy App After Subscribing

I subscribed to the HOWDY channel on the website. When I try to view it on my ROKU tv, it want's me to subscribe again. It doesn't offer me a login page, just a subscription page.
  • RokuSuzette's avatar
    RokuSuzette
    24 days ago

    Thanks for the quick response, Ferguson1​ 

    To use a single Roku account, you can update the email address linked to your Roku TV—if you still have access to it. Just follow the steps in this link. However, if you no longer have access to that email, you may need to perform a factory reset to remove the old account information and reactivate your Roku TV.

    Hope this helps! Let us know if you need more info. 

    Roku Community Team