Forum Discussion

Bnhiggins70's avatar
Bnhiggins70
Channel Surfer
7 months ago

Unable to access any channels on Roku channel

Roku channel won’t let me into any other channels or live tv. Factory reset has already been done. Help!!

  • renojim's avatar
    renojim
    Community Streaming Expert

    The first question is always where are you located?  The second is are you using a VPN?

      • Strega2's avatar
        Strega2
        Roku Guru

        The VPN could be the problem.  Providers can't tell where VPN users are coming from, so they often assume the worst.