Forum Discussion

Bnhiggins70's avatar
Bnhiggins70
Channel Surfer
8 months ago

Unable to access any channels on Roku channel

Roku channel won’t let me into any other channels or live tv. Factory reset has already been done. Help!!

12 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    The first question is always where are you located?  The second is are you using a VPN?

      • Strega2's avatar
        Strega2
        Roku Guru

        The VPN could be the problem.  Providers can't tell where VPN users are coming from, so they often assume the worst.