tv series resets goes back to season 1 when I try to go to a prior or future episode

Question

About two months ago I discovered that if I am watching a tv series on the roku channel and try to go back to a prior episode it will go all the way back to the first season and have to scroll until I find the episode I am looking for. Additionally within the last week I have been watching Bones and when I got through epsiode 6-10 of season 4 it went straight back to the pilot episode. So frustrating. I did try the usual troubleshooting.&nbsp;

RokuJohnB · Answer

Hi katiewalsh1909,
Welcome to the Roku Community!
We'd love to further investigate this issue. Could you elaborate more about the troubleshooting steps that you have taken so far? Is this happening on all channels and contents, or is it isolated? (Specify)
We'll wait for your response.
Thanks,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; John

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tv series resets goes back to season 1 when I try to go to a prior or future episode

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