I have the exact issues as well. I contacted support, unplugged, restarted, changes HDMI ports, changed batteries and nothing as worked. Support said they would contact me via email or phone and don't know if I should believe it. Our other Roku devices are fine so far. Do we get a replacement from the company? Not fair
A warm welcome to the Roku Community, DreJ!
We appreciate you bringing this concern to our attention, and thanks for performing the troubleshooting steps to resolve the issue. We would like to know how to identify and resolve your concerns. Here are a few questions here to better understand what you're experiencing:
With more detailed information, we will be able to assist you further.
Warm regards,
Bernie
