Tubi crashes upon opening
I just purchased my Roku Streaming stick last week and hadn’t had any issues until last night. Tubi keeps crashing upon opening the app and takes back to the home page. No issues with any of the othe...
Forum Discussion
Hi Huntgx1,
Thanks for your first post in the Roku Community!
We're sorry to hear that you've been having this trouble with playing content on the Tubi channel.
We recommend performing the below steps and see if you can resolve the issue:
- Remove the channel from the Roku device
- Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power.
- Re-add the channel back to the Roku device
If the issue persists, you'll need to contact Tubi support to report the issue and request additional assistance. You can reach them here: https://help.tubitv.com/hc/en-us
Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email addresses, or payment information. Community content is visible to all Community members.
Best regards,
Mary
If you initially created your Tubi account using the embedded Google (or Facebook) login option; it is no longer recognized. You will need to go to Tubi in your browser and make a new login using the "email" option. You may use the same Google (or other) email address as before, but you will now create a new password. If you use the same email address as before, when the authentication finishes, your original watchlist and history should be intact. When you go to the Roku Tubi channel, it should launch normally. This worked for me. Hope this helps.
