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billfischer's avatar
billfischer
Newbie
3 years ago

TUBI ---watching movies on TUBI sometimes just stops for no reason

aggravating to find a movie that I like on TUBI only to have it just stop-----then goes back to the RUKI rocking emblem

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi billfischer,

    Welcome to the Roku Community!

    We understand that you are facing an issue streaming with the Tubi channel. We would like to know what went wrong so we can assist you further and fix the issue.

    We recommend performing the below steps and see if you can resolve the issue:

    1. Remove the channel from the Roku device
    2. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power
    3. Re-add the channel back to the Roku device

    If the issue persists, please refer to the support article here for additional troubleshooting steps: How to resolve a channel playback issue | Official Roku Support

    Does this clear up the issue you are seeing? Please keep us posted.


    Best regards,
    Mary