Forum Discussion

Leo3398's avatar
Leo3398
Newbie
10 months ago
Solved

Trying to watch content in English

I have been trying to watch the golf movie called The Squeeze it is only available in Spanish even though it is an English recorded film. Can you help with this problem thanks

  • RokuRiamie-D's avatar
    RokuRiamie-D
    10 months ago

    Hi Leo3398,

    Thanks for your first post in the Roku Community!

    We understand that the movie The Squeeze's audio is in Spanish, and you are having trouble changing it into English. No worries, we are more than happy to assist you with this.

    Could you please tell us first which channel you are accessing for the Squeeze movie? In the meantime, we suggest you try this troubleshooting steps:

    Remove the channel on where you are accessing the Squeeze movie:

    1. Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    • Note: If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove Channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.

    Restart your Roku device:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Re-install the channel:

    1. After your Roku device restarts, visit the Roku Channel Store and add the channel again.
    • Note: If you are adding a subscription channel billed to your Roku account, you will need to resubscribe.

    For reference, you can visit our article website: How to resolve a channel playback issue

    Please let us know if these troubleshooting steps help you to resolve your issue.

    Regards,
    Riamie

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    10 months ago

    Hi Leo3398,

    Thanks for your first post in the Roku Community!

    We understand that the movie The Squeeze's audio is in Spanish, and you are having trouble changing it into English. No worries, we are more than happy to assist you with this.

    Could you please tell us first which channel you are accessing for the Squeeze movie? In the meantime, we suggest you try this troubleshooting steps:

    Remove the channel on where you are accessing the Squeeze movie:

    1. Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    • Note: If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove Channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.

    Restart your Roku device:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Re-install the channel:

    1. After your Roku device restarts, visit the Roku Channel Store and add the channel again.
    • Note: If you are adding a subscription channel billed to your Roku account, you will need to resubscribe.

    For reference, you can visit our article website: How to resolve a channel playback issue

    Please let us know if these troubleshooting steps help you to resolve your issue.

    Regards,
    Riamie