Forum Discussion

RT2003's avatar
RT2003
Newbie
3 years ago

Trouble subscribing to Ciao Italy TV

My so. Is trying to subscribe to the Ciao Italia TV channel on his Roku tv (app or Roku.com). We download the app but then get message he needs to subscribe to the channel but there is NO way to subscribe. We have this channel on our home account and had no trouble adding or subscribing. Help, please.

6 Replies

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    RT2003

    Thanks for the inquiry.

    For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

     

    Thanks,
    Danny

    • Joe38's avatar
      Joe38
      Reel Rookie

      unable to locate tv providers contact info,

      does anyone have the info for Ciao Italy Tv?

      thanks

       Joe

      • davidjazz's avatar
        davidjazz
        Roku Guru

        Try this email, it worked a two years ago:

        salvo.pirreca@gmail.com

    • Smashy's avatar
      Smashy
      Channel Surfer

      Also having the same issue. There's no way to subscribe within the app. Tried contacting but no reply. Can Roku not contact them and get more information?