Forum Discussion

SagedRyn's avatar
SagedRyn
Newbie
4 months ago

Trivia score screen not displaying properly.

We went to play trivia and after getting through (lol badly!) , the final score screen was not aligned properly. Still works but not sure who to take it to so yea, figured I would post it here. 

 

7 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    4 months ago

    Thanks for reaching out here, SagedRyn!

    Looks like the Trivia screen isn't showing up right on your Roku, and we want to help you out!

    Have you tried rebooting your Roku and see if there are any changes to the display? 

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Please get back to us if you need more help!

    Roku Community Team

    • nina006's avatar
      nina006
      Reel Rookie
      4 months ago

      I am having this problem as well and the restart didn't fix it. On my screen, I can't see my score.

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        4 months ago

        Thanks for chiming in, nina006!

        We understand that restarting did not resolve the issue, and we'll try to look into it!

        Could you provide a few details here?

        • Roku device model, Device ID, and Serial Number ( It can be found in Settings > System > About)
        • Tracker ID (Press Home five times then press Back button five times)

        Appreciate your cooperation on this!

        Roku Community Team