Forum Discussion
charlieanderson
2 years agoNewbie
it's important to prioritize safety. Unplug the streaming stick and do not attempt to use it again. Contact Roku's customer support immediately to report the issue and seek guidance on next steps. They may offer a replacement or refund depending on the circumstances. Additionally, if there was any damage to your TV, you may need to contact LG customer support for assistance. Always prioritize safety when dealing with electrical devices, and do not attempt to repair or use a device that has malfunctioned in this manner.