Forum Discussion

sdwinkler1's avatar
sdwinkler1
Newbie
20 days ago

TRC Crunchyroll app's English audio cuts out

I'm currently watching Fairy Tale through Crunchyroll on the Roku Channel (not the Crunchyroll app) and the English audio has been cutting out (completely silent) on multiple episodes when there is 9 minutes left.   If I switch to the Japanese audio track it works.  I've tried updating and restarting the app as well as resetting my roku stick to no avail.  Is there any fix for this issue? 

app support
roku channel

1 Reply

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    19 days ago

    Hey sdwinkler1

    We appreciate you letting us know about the English audio cutting out on the Crunchyroll issue. We’ve sent your info to the team so they can look into it. We’ll let you know as soon as we hear back with updates.

    Thanks,

    Roku Community Team