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Steineroo's avatar
Steineroo
Reel Rookie
2 years ago
Solved

Traveling issues with DirecTV stream

We are traveling in our RV with a Roku stick. We have always been able to maintain our DirecTV stream access to local networks and regional sports. Worked fine in this location for days and now I am unable to see any locals and regional sports. This is unique to the Roku stick at kids at home confirm Roku TVs are fine. Doesn’t seem to be a DirecTV problem - unique to Roku stick. Help!!

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi Steineroo 

    Thank for posting here at the Roku Community!

    Have you tried to remove the Directv app/channel, reboot your device's system then add the app/channel back again? If not, follow the steps provided below:

    • Remove the app/channel: press Home > Move to the right and highlight the channel you wish to remove > press Star* > Remove channel
    • Reboot your device's system: press Home > Settings > System > Power > System restart
    • Add the app/channel: press Home > select Store > Channels > Add channels

    Let us know how it goes and we'd be more than happy to continue assisting you.

    All the best,
    Carly

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Hi Steineroo 

    Thank for posting here at the Roku Community!

    Have you tried to remove the Directv app/channel, reboot your device's system then add the app/channel back again? If not, follow the steps provided below:

    • Remove the app/channel: press Home > Move to the right and highlight the channel you wish to remove > press Star* > Remove channel
    • Reboot your device's system: press Home > Settings > System > Power > System restart
    • Add the app/channel: press Home > select Store > Channels > Add channels

    Let us know how it goes and we'd be more than happy to continue assisting you.

    All the best,
    Carly