Trailers in the roku channel
Wouldn’t it be nice if they always played versus kicking you out of the app? Would it not be nice if there was an easy way to leave feedback? When there is not that tells me either they don’t care...
Forum Discussion
Welcome to the Roku Community, Toomanysteps!
Thanks for informing us about the playback issues you're currently experiencing on The Roku Channel. We'd be happy to suggest some steps to help you get back on streaming.
Kindly follow the steps provided below to help you:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
For reference, you may visit this support article related to this: How to resolve a channel playback issue
Keep us posted!
Warm regards,
Carly
