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normx004's avatar
normx004
Reel Rookie
3 years ago
Solved

Toast of Tinseltown on Roku Channel - can't turn off annoying audio description of action in scene

so I love the "Toast of..." series, and am trying to watch "Toast of Tinseltown" on the Roku channel.  I've tried everything, but cannot shut up the "audio description" where a voice annoyingly tells me everything that is happening on the screen..."Toast gets into the car"..."Toast looks out the window"...AAAAAAAAaaaagh.

I've seen notes on the internet that say there is an "audio guide" under 'accessibility", but I don't see it! On the 'accessibility" screen i see only Captions, Screen Reader, Volume, and shortcut.  And if i press the 'star' button 4 times, the thing just goes a little nuts and brings me to a settings screen that is not helpful...

note: i have a 3960x - Roku Express, s/w vsn 12.0.0-4184ED -

 

  • normx004 

    You will notice that there are two (2) English Audio Tracks available for the "Toast of Tinseltown".

    One English Audio Track is a "descriptive" audio track that is causing the issue you are experiencing.  Select the other English Audio Track (Original) and the descriptions will go away.

    To select between audio tracks..

    1. press * button on the Roku Remote while the video is playing.

    2. select Accessibility and Captions

    3. Select Audio Track

    4. Toggle the English Audio Track to Audio Track 1 (Original).  You should notice Audio Track 2 is the Descriptive audio track.

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    normx004 

    You will notice that there are two (2) English Audio Tracks available for the "Toast of Tinseltown".

    One English Audio Track is a "descriptive" audio track that is causing the issue you are experiencing.  Select the other English Audio Track (Original) and the descriptions will go away.

    To select between audio tracks..

    1. press * button on the Roku Remote while the video is playing.

    2. select Accessibility and Captions

    3. Select Audio Track

    4. Toggle the English Audio Track to Audio Track 1 (Original).  You should notice Audio Track 2 is the Descriptive audio track.

  • Thanks!  Kind of an obscure way for Roku to express (export? provide?) the feature, but at last now I can watch the show.