Forum Discussion

Angelica1st's avatar
5 years ago

there is a store display mode menu that keeps popping up on the screen

TCL Roku menu keeps popping up as I watch tv

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Roku TVs (not other Roku devices) have a store/demo mode that can be selected during initial set up. There is no provision in the user interface to change this later. To get out of store mode you do a factory reset (Settings > System > Advanced system settings > Factory reset) and set up again from scratch. When asked, select home use instead of store/demo.

    • notJoeKing's avatar
      notJoeKing
      Newbie

      A factory reset is no longer required. Under System -> Settings there is a Store Display Mode checkbox that can be toggled off.

  • anybody help me i am in the store mode and i cant get out of it plz help 

  • can someone help me i am in the store mode and i cant get out i want to be on the mode home plz help me guys

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      dia1209 

      If this is a non-RokuTV, then use the TV remote (not a Roku remote) and look under the various settings to enable home mode.  Post back your TV model number if you need more help.

      If this is a RokuTV, you will have to Factory Reset the RokuTV and select Home Mode during the setup and activation phase.  Either press and hold in the Reset button for 30+ seconds or select Factory Reset from the Settings menu,

      Settings/System/Advanced System Settings/Factory Reset