Forum Discussion

Ike4's avatar
Ike4
Channel Surfer
2 years ago
Solved

The Weather Channel App and its problems Again. How do I fix IT ???

When I click on the TWC App on Roku it says (Error fetching subscriptions options. Please try again.) Then is says goto twc.com/help but that site don't work either. My chrome tells me it's unsafe go...
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Ike4,

    Thanks for the post,

    As you’ve gone through troubleshooting steps, and confirmed that your Roku device is up to date, and all other channels are working normally, we’ll need to get you in touch with the channel publisher directly for further assistance here. Please contact them directly to follow up, and let them know what troubleshooting steps you’ve already attempted.

    Feel free to review our recommended steps for resolving channel-related playback issues here: How to resolve a channel playback issue

    Thanks,
    Arjiemar