Forum Discussion

Spaz617's avatar
Spaz617
Channel Surfer
3 years ago
Solved

The TNT app is not working and showing an error message

Yea, it's still not working. And now I'm getting a similar error message for TNT! THIS IS BEYOND FRUSTRATING!  I have 3 Roku tvs that will be getting replaced with Samsung Tv. I currently have 1 Sams...
  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Hi Spaz617.

    Thank you for posting here in the Roku Community.

    We appreciate you reaching out to us regarding your playback issues with the TNT channel. We'd love to assist you on this.

    Follow these steps to help troubleshoot your Roku streaming device:

    • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    • Restart your Roku device: Press Home > Settings > System > Power > System restart.
    • Re-install the channel: After your Roku device restarts, scroll down to search, then add the channel again.

    If the issue is still persistent, keep us posted and we're more than willing to continue assisting you.

    All the best,

    Carly

RokuCarly's avatar
RokuCarly
Community Moderator
3 years ago

Hi Spaz617.

Thank you for posting here in the Roku Community.

We appreciate you reaching out to us regarding your playback issues with the TNT channel. We'd love to assist you on this.

Follow these steps to help troubleshoot your Roku streaming device:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press Home > Settings > System > Power > System restart.
  • Re-install the channel: After your Roku device restarts, scroll down to search, then add the channel again.

If the issue is still persistent, keep us posted and we're more than willing to continue assisting you.

All the best,

Carly