Hi Bertrand00,
Thanks for keeping us posted.
Please be aware that there is an outage going on in The Roku Channel and rest assured that our team is currently working on it to fix the issue as soon as possible as we are committed to reaching your satisfaction. Once more information is available, we will make sure to update the Community.
We apologize for the inconvenience this may have caused you. In the meantime, your patience and understanding are very much appreciated.
All the best,
Carly
Hi Carly,
Further to my earlier messages, its been working for around 2 weeks, thanks.
Its gone again though, stopped yesterday. Any option i choose to watch, it shows the same on screen message as before and fails to play.
Is it necessary to use a VPN? Maybe someone at ROKU meddled with hardware or software and now the infrastructure is looking for more specific information about the user and the vpn is triggering it to shut you down
try without being hooked up via a VPN and see what happens
hi, for me in Britain if I don't use an American based vpn then I cant get past the roku loading welcome page. Ive just tried again to check.
Sorry to hear that
we just had the same problem and we are using US VPN access points in several west coast US cities. I decided to access ROKU without the VPN and it works a treat. Connect via VPN, no dice.
Maybe ROKU has done something
Is it necessary to use a VPN? Maybe someone at ROKU meddled with hardware or software and now the infrastructure is looking for more specific information about the user and the vpn is triggering it to shut you down
try without being hooked up via a VPN and see what happens
