Forum Discussion
Greetings from the Roku Community!
We understand that you're seeing a playback error when trying to access the channel on your devices.
To better understand, could you tell us when you started seeing the issue occur? In addressing the case, what troubleshooting steps have you taken so far?
Once we have a clearer grasp of the situation, we will be able to recommend the appropriate next steps.
Warm regards,
Rey
Hi
I get this message on the screen on my firestick and my phone. Image attached
I've been watching the rich eisen show on Channel 210 with ipvanish set for Atlanta, only since October 2022. I'm in the UK.
The past month I've had to change the vpn to new york (I eventually found out) after clearing cache, uninstaling and trying all sorts of fixes.
But the new york vpn lasted 3 days or so and now I cant get past the error screen, attached.
Thats from my phone, but its the same screen on the roku channel