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makaiguy's avatar
makaiguy
Community Streaming Expert
5 years ago
Solved

The Roku Channel: Coach, Series 5, Episode 8

RokuDanny-R  -- posting this here to bring it to Roku's attention, so you can feed back to your programming source:

The Roku Channel: Coach, Series 5, Episode 8

The audio plays approximately 3 seconds ahead of the video.  It does this on two different Rokus I've tried (Streaming Stick 3600 and Streaming Stick+ 3810) as well as via therokuchannel.com on my computer.

No audio sync problems on any other episodes before or after (at least that I've discovered so far).

  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi Community users,

    Thanks for your patience regarding the issue you are experiencing about out of sync on content.

    We believe this issue is now resolved. Please let us know if you are still experiencing an issue.


    Thanks,
    Danny

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    5 years ago

    makaiguy

    Thanks for the post and providing the appropriate information.

    I have passed along your concerns to the appropriate team to investigate further.


    Thanks,
    Danny

    • MnCzech's avatar
      MnCzech
      Newbie
      3 years ago

      I am having the same issue and it is over a year after a reply acknowledging that there is an issue.  Can someone get this issue corrected already

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        3 years ago

        MnCzech

        Thanks for the post.

        I have passed along your concerns to the appropriate Roku team to investigate further.


        Thanks,
        Danny