Forum Discussion
Welcome to the Roku Community, Ninnymuggins.
Thanks for reaching out and informing us about the playback issues you've experienced within the Hidive app on your Roku.
Please be informed that our relevant team and the channel provider are currently working on it. If you want to be included in the process, you may provide us with the necessary details as requested above.
At the same time, we also suggest reaching out to the channel provider directly for further clarification and assistance.
We'll be looking forward to your confirmation.
Best regards,
Carly
I found a way around my issue. I uninstalled HiDive. ThenI renewed my subscription through Roku, and tried launching HiDive in Roku Channel. Which asked me to select subscription options for a 7day trial. When I selected an option it told me to use the HiDive app on my home page. When I went back to the Home page, HiDive was installed again. This version of HiDive worked for me. I'm going to test it on my other Rokus tonight.