Forum Discussion
Also spoke with hidive and opened a ticket with them. Sounds as if I wasn't the first.
- Dlowkey752 years agoReel Rookie
It looks like they finally have it resolved.
- Alexansr12 years agoReel Rookie
Same my issue has been resolved as well. Thank you.
- RokuCarly2 years agoCommunity Moderator
Thanks for keeping us posted! We're glad to hear your update.
Please don't hesitate to reach out anytime you need help. You can also create a new post for different concerns. You can also visit our support website for additional troubleshooting resources.
In the meantime, we hope you may continue to have a Happy Streaming! 💜
Best regards,
Carly
- RokuCarly2 years agoCommunity Moderator
Hi, jummpeur.
Greetings from the Roku Community.
Thanks for keeping us posted. We would also like to inform you that our relevant team is conducting a thorough investigation to help determine the cause of this. If you'd like your device to be included in the process, you may provide us with the requested details above.
Nevertheless, we appreciate you letting us know you're coordinating this directly with the channel provider.
We hope this will be sorted out soon.
Best regards,
Carly