Forum Discussion
I am having the same issue and followed those same steps with no resolve.
- FC1312 months agoNewbie
I am having the same issues
- Sideswipe0512 months agoNewbie
I have 2 Roku tvs and 1 Roku stick and all of them are giving me the same problem with Hidive
- RokuJechealR11 months agoRetired Moderator
Hi Community users,
Thanks for posting in the Roku Community regarding the issue you are experiencing while streaming the Hidive channel on your Roku device.
If you have tried following the troubleshooting steps on our support page: How to resolve a channel playback issue
If you are still unable to play videos from one channel after attempting the suggestions on the link, videos from other channels play fine; contact the channel provider's customer support team to report the issue and get help.
You may reach them here: Hidive Support.
The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from the channel developer.
In the meantime, you can highlight the Hidive channel tile and press the star (*) button on your remote to update it.
We eagerly await your response and assure you we will thoroughly investigate this issue.
All the best,
Chel- jlseber11 months agoNewbie
I have a Roku Ultra Le. Hidive just shows a black screen when it is selected. I have rebooted the Roku with no change. All other mainstream channels I have tested work fine. I also have an Amazon Fire Cube and it plays Hidive properly, so it's not a network issue. Any help would be appreciated.