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tfw1's avatar
tfw1
Channel Surfer
2 months ago

The episode display format in some programs changed from Season nn Episode nn to S E

I have an issue with their Roku Express (3930r) after a hard reset due to a failed update. The episode display format in some programs changed from "Season nn Episode nn" to "S E". This means I have ...
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RokuTakashi's avatar
RokuTakashi
Community Moderator
2 months ago

Hi, tfw1 

Thanks for reaching out.

I understand that you've encountered an issue with your Roku Express having a text issue after a failed update, and I'd like to gather additional information for us to take a look.

Can you share with us the details below?

  • Did you attempt to update your Roku Express to the latest software again?
  • On what specific app is the issue happening?
  • Can you send us an image referring to the issue?

You can also provide other necessary information that will help us review this further.

Keep us posted.

Thanks,

Roku Community Team

tfw1's avatar
tfw1
Channel Surfer
2 months ago

Warm greetings RokuTakashi

Thank you for your kind reply.

I updated my Roku Express to the latest software. 

This is happening on Roku. The affected programs are Ironside, Rockford Files, 2 Broke Girls, A touch of Frost, Midsomer Murders, Kavanagh Q.C. and other programs. 

I can't find how to upload a file of the screen picture depicting the problem I am experiencing.