The CBS app displays "We're sorry, an error occurred" when attempting to stream a show.
It happens all the time. Sometimes every day for weeks. The marked “solution” does not fix anything. It has been happening for years.
Forum Discussion
2 Replies
Welcome, cmm11
It seems that you're having trouble accessing the CBS app, and we would like to look further into this issue. Please let us know the following.
- Has it happened to all content on the CBS app?
- Is this the only app you're having trouble with?
- Could you provide us with a video while the issue occurs?
Thanks,
Roku Community TeamTry unplugging the device for 60 seconds and see if that helps.
