The „Tagesschau“ channel will not open
I watch the German „Tagesschau“ channel for years. Now it will not load. I have uninstalled and reinstalled it but it will abort its spooling effort and quit. Anyone watching this channel?
Forum Discussion
Thanks for your first post in the Roku Community!
We're sorry to hear that you've been having this trouble with playing content on the Tagesschau channel.
One additional suggestion we would like for you to try checking for any system updates in Settings>System>System update>Check now and see if you notice any difference.
If the issue remains unresolved, we'd recommend reaching out to the Tagesschau channel directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist.
Please let us know how it goes.
Best regards,
Mary
I've tried everything and can not get "Tagesschau" to open via Roku. Have now written an email to Tagesschau.de and will see what they have to offer.
Hello jabrsmi PeterGresch
We apologize for the inconvenience caused by the playback issue you are experiencing on the Tagesschau channel.
As an additional measure, we suggest checking for any available system updates by navigating to Settings > System > System update > Check now, to see if this resolves the issue.
If the problem persists, we recommend contacting the Tagesschau channel provider directly to report the issue and seek further assistance. Since many channels on Roku are developed and maintained by the channel provider themselves, they will be better equipped to help.
Please keep us informed about the outcome.
.
Regards,
Karla
