Tennis channel background playing from different match??
When I go to tennis channel and watch ON TV there seems to be another match with clapping etc going on in the background when the match I am watching there is no clapping or talking... I called the tennis channel they never heard of such a thing....I get the tennis app from my Roku.. streaming device . I did everything possible but its still happening!! Is anyone fixing this!!! It's the only app it happens with????? Did an update , reinstalled app .....Anybody have answers??
Hi, tttrrr Welcome to the Roku Community!
We appreciate you bringing this to our attention and are here to assist you.
Is the issue specific only to the Tennis Channel? If so, have you tried the troubleshooting steps below to see if they resolve the issue?
- Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
- Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
- Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.
You may do this on the affected channels and let us know if the issue persists.
Thanks,
The Roku Community TeamAppreciate your update. As @RokuTakashi mentioned, we recommend contacting the Tennis Channel support team to inquire further about the issues you've been experiencing with their app.
Please note that channel providers are responsible for managing their app, including its content, features, and interface.
To contact them, you can refer to Tennis Channel Support
Thank you for your cooperation!
Best,
The Roku Community Team
