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sal0257's avatar
sal0257
Newbie
2 years ago

tengo una subscripcion activa de Kanal D drama y me pide me subscriba al tratar de ver las series

tengo una subscripcion activa de Kanal D drama
Monthly Subscription US
Auto-renews Jan 23, 2024, pero al tratar de ver el canal me dice que tengo que pagar una subscripcion, que alguien me explique por favor, porque lo mismo paso con Vix me descontaron todo un mes y ese mes no pude ver nada

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi sal0257,

    Welcome, and thank you for making your first post here in the Roku Community.

    Please be advised that the Roku Community forum only supports the English language. In this case, we would recommend getting help from our Account and Billing team for further assistance. You can contact them directly here at ContactUs and select Account, Payment, and Subscriptions.

    Regards,

    Rey