Watch TCM version 1.0.85 has been released 9/8 - check to see whether it resolves any issues
To update: Settings/System/System update/Check now
This issue was finally resolved after I had made numerous calls to Frontier ( my cable provider) explaining the problem. Many technicians were unwilling to delve into the issue saying it was probably the app but finally someone took the time to hear me out and post a troubleshooting ticket with their technical team. So in my case getting the right tech on the phone to investigate was the solution. I have no idea what they did but it took a couple of days and they called me back to report they had fixed it.
Leigh8 wrote:This issue was finally resolved after I had made numerous calls to Frontier ( my cable provider) explaining the problem.
This is further confirmation that the current Watch TCM problem most likely resides in the inability to authenticate one's tv provider account for many tv providers.
YouTubeTV is reported as NOT affected.
Frontier is now reported as NOT affected.
DirecTV is reported as affected.
Optimum is reported as affected.
Verizon FIOS is reported as affected.
It could be helpful in tracking this down if people would report who their tv provider is when reporting this problem, or lack of thereof.
I'm wondering if it is a problem only with those providers who subscribe to the Single Sign On protocol (where once you identify who your provider is it logs you on automatically without you having to actually log into your provider account).
