Watch TCM version 1.0.85 has been released 9/8 - check to see whether it resolves any issues
To update: Settings/System/System update/Check now
Hi Dpmar17,
Thanks for reaching out regarding the issue you are experiencing.
Just to verify, have you tried to restart your device after removing the channel and before adding back? If yes, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback.
Thanks,
Mary
Thank you for the quick response. Yes, I restarted. I’m not sure what you mean by channel publisher.
Dpmar17 wrote:Thank you for the quick response. Yes, I restarted. I’m not sure what you mean by channel publisher.
"Channel publisher", in this case, is Watch TCM. It's not readily apparent to most that each channel provider creates and maintains (i.e. "publishes") the specific version of their own app that runs on the Roku system. Roku just provides the platform on which they run.
Like the streaming apps for many "cable" stations, Watch TCM requires a paid subscription to a TV provider service (usually cable or satellite) that carries TCM. That's how they get paid.
Have you tried logging out of Watch TCM then logging back in and re-connecting to your provider account?
